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A
Anonymous
February 10, 2014
Question

Why is ADE 3.0 crashing every time I try to authorize it on my Mac?

  • February 10, 2014
  • 1 reply
  • 457 views

I don't seem to recall having this problem previously. It seems to be a new issue.

For what it's worth, I've authorized and deauthorized several times before, as I'm a librarian getting screenshots of the process for the handouts I create for our patrons. But suddenly, today, it just won't let me do it.

This topic has been closed for replies.

1 reply

Dominic Michael
Adobe Employee
Dominic Michael
Adobe Employee
February 11, 2014

Can you please let us know your OS configuration?

A
Anonymous
February 11, 2014

Well...I don't know quite how much info you want, so I'll start with the basics:

15-inch 2009 MacBook Pro

OS X 10.9.1 (13B42)

8gb RAM

A
Anonymous
February 11, 2014

Here's more information. It works like a charm in a different account on my laptop, but not in my main one. Some file or files must've gone bad in that account.

Is there a way to just uninstall, and then start totally from scratch?

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