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Anonymous
August 18, 2013
Question

Why won't adobe reader let me activate my computer with my adobe id?

  • August 18, 2013
  • 1 reply
  • 804 views

I am trying to transfer books to my nook.  When i try to acitvate my computer following the steps on the site it will not let me.  It says that it can not be activated with an adobe id that has been used before.  The site says i can.  Help please.

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    1 reply

    YuvrajShinde071
    YuvrajShinde071
    Participating Frequently
    August 19, 2013

    Hi,

    Please try de-authorizing and re-authorizing with your email address, this should resolve your issue.

    Follow the below steps to Re-authorize Digital Editions.

    1. Launch Adobe Digital Editions
    2. Keeping ADE program active on your screen, Hold Ctrl+Shift+D keys.  
    3. You will get a prompt window with an option  to Erase Authorization (ADE 2.0) & Deauthorize (ADE 1.7.2)
    4. - Deauthorize ADE and Re-launch it.  
    5. Navigate to Help > Authorize Computer (in ADE 2.0) & Library > Authorize ( in ADE 1.7.2, usually you will be prompted to authorize when you launch the program ) .

    Regards,

    Yuvraj.

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