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April 15, 2015
Question

Windows is asking for a file association to open a library book

  • April 15, 2015
  • 1 reply
  • 334 views

Windows is asking for a file association to open the acsm file.  I downloaded a library book with the new digital editions (V4).  What do i do?  I didn't have this problem with my earlier version.

    This topic has been closed for replies.

    1 reply

    Adobe Employee
    April 15, 2015

    Hello,

    If you are facing any problem with file association, then please try below steps:

    1. Launch ADE.

    2. Drag and drop acsm file to ADE.

    3. Book download will start.

    Thanks

    April 17, 2015

    Hi,

    I tried suggestion and received the following below. Tried to erase authorization and I can’t remember my password. Now what do I do?

    HELP!

    Adobe Employee
    April 17, 2015

    What is the exact error message that you are getting ??

    To rest your password, Adobe ID, sign-in, and account help

    Thanks