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Known Participant
October 19, 2017
Answered

Dimension CC Quits on startup [Locked]

  • October 19, 2017
  • 23 replies
  • 7600 views

[Moderator moved from Adobe Creative Cloud to Dimension CC .]

Just installed all the updates on my other cc apps and no issues. However, installed Dimension CC and it repeatedly crashes before I get a splash screen. I have tried uninstalling, trashing prefs (I'm on Sierra macOS), signing out of CC, signing back in and reinstalling. Still no luck. My machine meets the specs so not sure what to try next.

Suggestions please.

This topic has been closed for replies.
Correct answer JeanetteMathews

Hey all!  Going to try to keep this discussion all in one place so referring everyone over to the larger thread here.  I'll be providing updates on that thread.

Dimension Won't Open

23 replies

casual_Flower98C6
Participating Frequently
October 19, 2017

Also crashes under High Sierra.

ocalaf_8tv
Participant
October 19, 2017

It also crashes under MacOS 10.11.6 (el capitan)

aykut_celebi
Participant
October 19, 2017

I have a same problem, ı used tacos el captain. Need help.

Participant
October 19, 2017

Same here. Project Felix worked just fine.

Participant
October 20, 2017

Project Felix worked fine, Dimension crashes upon opening.