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強花72518732
Participating Frequently
May 14, 2020
Question

パスワードが一回ごとに無効の表示をされます。

  • May 14, 2020
  • 3 replies
  • 880 views

再設定ですが、メールアドレスに使用の文字を避けて8文字状以上で大文字小文字を使い算用数字で色々入力しますが、はねられます。何が悪いのかわかりません。

教えてください。

This topic has been closed for replies.

3 replies

assause
Community Expert
Community Expert
May 16, 2020

Adobe IDのパスワード変更、としての話でいいでしょうか。

https://helpx.adobe.com/jp/manage-account/using/change-or-reset-password.html

 

一応注意事項としては下記にも記載がありますので、今一度確認してみてください。

テキストエディタで入力したものをコピー&ペーストしての確認、ブラウザの変更などもおすすめです。

https://helpx.adobe.com/jp/x-productkb/policy-pricing/cpsid_92722.html

John T Smith
Community Expert
Community Expert
May 15, 2020

Password to do what?

You posted here, so you are able to log in to the forum

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Akash Sharma
Legend
May 15, 2020

Moved to Get-Started.