取消訂閱被收解約費用??

Question

我要取消我的訂閱，卻被解約費用而系統上說明是因為有訂閱合約，但我在系統上找不到我的"合約資訊"(ex:合約起訖日之類的資訊)這樣我哪知道我什麼時候退訂不會被收這筆費用? ps.Adobe官網都沒有留Email讓客戶發問/寄信，下班後就關閉線上客服/電話客服，所以一定要乖乖等你們上班才能接受客戶意見嗎?

kglad · Answer

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.