애프터 이펙트 시작 오류

Question

애프터 이펙트 첫 실행을 하자마자 이런 창이 뜨네요파란색 해결 버튼을 눌러 읽어보았는데 이해가 되지 않아서요무엇이 문제인지혹시 이 문제를 어도비사에서 원격으로 해결해줄 수 없는지 문의하고 싶습니다.

Peru Bob · Answer

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser) and only ask to have your activations reset:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded