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mikaelj13975376
Participant
February 23, 2016
Answered

02-16-2016 ordred i 2 Photoshop Element 14 at a price of 1.054,- but I never recieved til licens. Can you help me ?

  • February 23, 2016
  • 2 replies
  • 453 views

Hej derude

Den 8. januar 2016 bestilte min chef 2 stk. Photoshop Element 14 til PC, men vi fik aldrig licenserne. Så den 16. februar 2016 bestilte jeg så 2 stk. Photoshop Element 14, men jeg fik heller ikke licenserne. Er der nogle, der kan hjælpe mig ?@

This topic has been closed for replies.
Correct answer mikaelj13975376

Hello Tanusree Haldar

Thank you for helping me with the problem.

I have bought the 2 Photoshop Element 14 from Adobe Website: http://www.adobe.com/dk/products/photoshop-elements/buying-guide.html

And I have received “Din ordrebekræftelse” = order confirmation

Adobe ID: mikael@nathist.dk<mailto:mikael@nathist.dk>

Ordrenummer = order number: AD006190967DK

Ordredato = order date: 16. Februar 2016

And my email and Adobe ID is still: mikael@nathist.dk<mailto:mikael@nathist.dk>

But I never received the 2 Photoshop Element 14.

Med venlig hilsen

Mikael Jakobsen

IT-medarbejder

mikael@nathist.dk<mailto:mikael@nathist.dk>

Direkte: 89 33 37 90

Mobil: 61 22 66 01

www.nathist.dk<http://www.nathist.dk/>

Fra: Tanusree

Sendt: 23. februar 2016 14:56

Til: Mikael Jakobsen <mikael@nathist.dk>

Emne: 02-16-2016 ordred i 2 Photoshop Element 14 at a price of 1.054,- but I never recieved til licens. Can you help me ?

02-16-2016 ordred i 2 Photoshop Element 14 at a price of 1.054,- but I never recieved til licens. Can you help me ?

created by Tanusree<https://forums.adobe.com/people/Tanusree> in Downloading, Installing, Setting Up - View the full discussion<https://forums.adobe.com/message/8526407#8526407>

2 replies

Tanusree
Participating Frequently
February 23, 2016

Hi Mikael Jakobsen ,

I am so sorry for the inconvenience Caused.

Before we proceed , Could you please let us know from where did you purchased the licenses ? What is the Order number ?

Is it placed using same email address ?

Regards,

Tanusree Haldar

mikaelj13975376
mikaelj13975376AuthorCorrect answer
Participant
February 25, 2016

Hello Tanusree Haldar

Thank you for helping me with the problem.

I have bought the 2 Photoshop Element 14 from Adobe Website: http://www.adobe.com/dk/products/photoshop-elements/buying-guide.html

And I have received “Din ordrebekræftelse” = order confirmation

Adobe ID: mikael@nathist.dk<mailto:mikael@nathist.dk>

Ordrenummer = order number: AD006190967DK

Ordredato = order date: 16. Februar 2016

And my email and Adobe ID is still: mikael@nathist.dk<mailto:mikael@nathist.dk>

But I never received the 2 Photoshop Element 14.

Med venlig hilsen

Mikael Jakobsen

IT-medarbejder

mikael@nathist.dk<mailto:mikael@nathist.dk>

Direkte: 89 33 37 90

Mobil: 61 22 66 01

www.nathist.dk<http://www.nathist.dk/>

Fra: Tanusree

Sendt: 23. februar 2016 14:56

Til: Mikael Jakobsen <mikael@nathist.dk>

Emne: 02-16-2016 ordred i 2 Photoshop Element 14 at a price of 1.054,- but I never recieved til licens. Can you help me ?

02-16-2016 ordred i 2 Photoshop Element 14 at a price of 1.054,- but I never recieved til licens. Can you help me ?

created by Tanusree<https://forums.adobe.com/people/Tanusree> in Downloading, Installing, Setting Up - View the full discussion<https://forums.adobe.com/message/8526407#8526407>

Ann Bens
Community Expert
Community Expert
February 23, 2016