11:34 am] Gene Philbrick: Problem: Desire to update Acrobat.com from vs. 2.0.0.0 to vs. 2.3.0.0, How

Initially I had an Acrobat_com icon on my desktop. I clicked it and the

indication was "Mandatory Update from vs. 2.0.0.0 to vs.2.3.0.0 was

available". I clicked it and received "Acrobat Error 16820 on Opera

browser and again on IE.

I called Adobe (Don) at 1-800-642-3623. He indicated I did not need the

program "Acrobat_com" and could delete it & the icon on the desktop since

my Adobe Reader was up to date. Upon deletion, the Recycle Bin indicated

that only the

icon had been deleted and the program had not (recently) been loaded on my

computer. I did update Adobe Flash Player from 10 to 11.1.102.55.

I do not know that I am missing any needed capability.

Thank you for your thoughtful assistance.

Regards,

Gene