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Participant
August 15, 2019
Question

12 hours to download Adobe CC / After Effects trial?

  • August 15, 2019
  • 3 replies
  • 395 views

Is this accurate?  I can't believe this will take that long.  If that's the case, how long will it take to render any files?

Is there not any way to install this file faster?  I've never experienced this in a download file...ever.  Am thinking Adobe needs an online version of all their software.

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3 replies

Nancy OShea
Community Expert
Community Expert
August 15, 2019

Your computer should meet minimum system requirements to run Creative Cloud desktop app + your operating system + After Effects + any other apps & services you intend to use. 

If your home Internet is sub-standard, perhaps you will get better results  connecting from a cyber cafe or public library WIFI.

Below are the 2019 direct download links.  Each 64-bit download is 1-2 GB.

https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

Nancy O'Shea— Product User & Community Expert
Brandon Loshe
Legend
August 15, 2019

Did it ever install? Or is it stuck? In the meantime, here's a link that may be helpful if you haven't already found this on your own:

Troubleshoot Adobe Creative Cloud download and install issues

Brandon Loshe
Legend
August 15, 2019

I shouldn't take that long. I would recommend restarting the download. Is it safe to assume that you've already checked your internet speed? Something must have been interrupted is my guess.