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Correct answer Ned Murphy

Chances are you would have to cancel your existing subscription, possibly with a penalty for early cancelleation.  Then you could sign up with SkillShare and get the discount they offer.

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

Manage your membership and payments | Creative Cloud

https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
March 14, 2017

Chances are you would have to cancel your existing subscription, possibly with a penalty for early cancelleation.  Then you could sign up with SkillShare and get the discount they offer.

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

Manage your membership and payments | Creative Cloud

https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

COLLEEN MARIE
Participant
March 14, 2023

I am considering joining Skillshare and was pleased to see they offer a 20% discount on Creative Cloud. If you are saying we may have to cancel our current membership receiving a penalty then resign up with the Skillshare discount then I would think Skillshare would NOT be happy to hear this. They are promoting your software on their site providing you free advertising yet when it comes down to it, current users won't receive it and may not bother with Skillshare. Likely this would cause a big problem with any contracts between the two companies. Honestly, I'm so tired of fighting this economy and that type of business practice. It's ridiculous. It certainly doesn't make me feel like I can trust Adobe. 
To original questioner, thanks for posting this. 

John T Smith
Community Expert
Community Expert
March 14, 2023

Every company that I know of that sells by subscription will only offer a discount to NEW customers