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Participant
February 18, 2021
Question

176 again

  • February 18, 2021
  • 2 replies
  • 432 views

176 fault I am already suceesfully running 2000 it will not update now putting that impossible fault tried to get rid of this fault previously spent 4-5 days on it as I would have like 2021 version I havie no NETWORK drive attached

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2 replies

Jeffrey_A_Wright
Community Manager
Community Manager
February 18, 2021

Rockyfowler, I am very sorry, but Error 176 has always been accurate in the past. What operating system are you attempting to install Adobe software on?  What Adobe software title are you trying to install?

 

For more information on Error 176, see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error176.

Participant
February 19, 2021

Hi Jeff 

Already installed element 2020 it works fine but will not update Free  this is a serious fault with elements I tried to install new version 2021 but gave up after the dreaded 176 spent days on it with experts from adobe no joy all they wanted to do was to use my pc which I never allow anyone after the bad publicity I have never had network hard drive and never had a problem with all previous elements it must be a fault with the new cloud which we tried to get rid 

Thanks Tony

Jeffrey_A_Wright
Community Manager
Community Manager
February 19, 2021

Thanks for the additional information, Rockyfowler. Please see https://answers.microsoft.com/en-us/windows/forum/windows_10-files-winpc/unmap-a-drive-letter-from-a-folder-in-windows-10/efa0b5c6-7d15-4451-aa27-4432b822600a , which provides information on how you can review and remove any unused network drives.  

 

If you need additional assistance locating the mounted network drive preventing the Elements update, please contact the computer manufacturer or Microsoft for additional assistance.  Either entity can provide you with the operating system assistance that you need to resolve the current misconfiguration.

kglad
Community Expert
Community Expert
February 18, 2021

embed* a screenshot of your file>preferences>apps panel

 

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