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Participant
July 18, 2025
Answered

2 computers using photoshop

  • July 18, 2025
  • 1 reply
  • 85 views

I own a valid photoshop cs5.1 version. In the pass I had it installed on two other machines with different email accounts. those machines became obsolete ,trashed. And the email accounts are gone as well.

 

Upon attempting to log into photoshop now it brings only a pop box where some of the information says that my serial number is already activated on two other computers. 

 

I need a solution to be able to use my product again.

 

Please advise thank you.

Correct answer kglad

there's no option (with an excess activation count issue) other than deactivating using a computer that still has one of your activations.  ie, if that's impossible, it's impossible to activate.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 18, 2025

there's no option (with an excess activation count issue) other than deactivating using a computer that still has one of your activations.  ie, if that's impossible, it's impossible to activate.