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david@built4life.org
david@built4life.org
Participant
December 10, 2019
Question

2 of Every Application

  • December 10, 2019
  • 1 reply
  • 110 views

My creative cloud is showing 2 of every application and wants me to update every application as well even though I just updated everything a day or two ago? 

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1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
December 10, 2019

Do you have more than one account?

Log out of Creative Cloud desktop app and log-in again with your paid ID and password.

 

In your CC desktop app, there are advanced settings when you update software that permit you to remove old versions.  The default setting keeps old versions until you decide to uninstall them.   That's also my personal preference since I never know if new versions will work right until I test them. 

 

 

Nancy O'Shea— Product User & Community Expert
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