Participant

Question

2019 Versions

Forum|Forum|7 years ago
January 26, 2019
4 replies
511 views

I noticed I am operating Photoshop and Bridge 2018 versions. Some Kelby training videos show a 2019 version. How do I update? I'm showing latest updates. ??

Thanks. Jim

Creative Cloud

This topic has been closed for replies.

Govardhan.V

Participating Frequently

Also please check the Win 10 build version if you are using Windows 10.

It shud be 1709 and above.

In Command Prompt , type WinVer and hit enter , it will give Version and Build details.

Just in case , if the build version lesser than 1709 , check for Windows Updates. or you might wanna Upgrade Win 10 build .

jane-e

Community Expert

Hi Jim,

Does 2019 show up in your Creative Cloud app?

If not, does your computer meet the system requirements?

Photoshop system requirements

John Waller

Community Expert

The CC 2019 version were released in Oct 2018 so they've been out a few months now.

Some people report that uninstalling and reinstalling the Adobe Cloud desktop app kickstarts the update mechanism.

I've given up relying solely on the Cloud desktop app to notify me about updates. It's proven to be too unreliable for me. I check online myself.

J

JimVNAuthor

Participant

Thanks for taking the time to answer. Did all that but still downloaded the

2018 version. Guess I’ll have to call Adobe Support. Jim

On Sat, Jan 26, 2019 at 3:36 PM John Waller <forums_noreply@adobe.com>

John Waller

Community Expert

Which operating system are you running?

Starting with CC 2019, Photoshop is 64 bit only.

Abambo

Community Expert

Sometimes it happens. We have seen the same. Reinstalling Windows an the user from scatch helps. But as an intermediate solution you can also uninstall and download the latast programs an install.

ABAMBO | Hard- and Software Engineer | Photographer

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