Skip to main content
S
stefanha
Participant
May 1, 2014
Question

3 out of 10 programs in the Creative Cloud Suite won't update.

  • May 1, 2014
  • 1 reply
  • 131 views

It says something about damaged files, and that I shall wait and try again. That I have done several times. What to do now?

I have a brand new MacBook Air with iOS 10.9 (Mavericks).

The programs that won't update are InDesign, Flash Professional and Premiere Pro.

How come that the updating of these three programs don't work, but all the rest?

Stefan

    This topic has been closed for replies.

    1 reply

    Mylenium
    Mylenium
    Legend
    May 1, 2014

    Run the cleaner tool and start over. One of your updates has most likely introduced a version conflict and now other updates fail.

    http://www.adobe.com/support/contact/cscleanertool.html

    Mylenium

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices