Skip to main content
chisukekihime
Participant
November 15, 2022
Answered

30 days free service e-mail?

  • November 15, 2022
  • 1 reply
  • 6792 views

I received an email this morning that went along the lines of this: 

Service credit
We credited your account with 30 free day(s) of service.
To view or print invoices, open your Billing History or navigate through your Account Management page: Manage your account > My plans > Manage plan.

 

details of the email check out too: 
from: Adobe Creative Cloud <message@adobe.com>
reply-to: Adobe Creative Cloud <message@adobe.com>
to: --
date: Nov 15, 2022, 6:30 AM
subject: Your account was credited
mailed-by: amazonses.com
signed-by: adobe.com
security:


 Standard encryption (TLS) Learn more


Important according to Google magic.

is this legitimate or is this a scam?

This topic has been closed for replies.
Correct answer kglad

it's a scam, AND it appears you did not copy everything.

 

ie, that "Learn more" is probably a link to a non-amazon/non-adobe site and that amazonses.com doesn't look like amazon.com, so if you reply you're communicating with the scammer, not adobe and not amazon.

 

check your account, https://www.account.adobe.com

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 15, 2022

it's a scam, AND it appears you did not copy everything.

 

ie, that "Learn more" is probably a link to a non-amazon/non-adobe site and that amazonses.com doesn't look like amazon.com, so if you reply you're communicating with the scammer, not adobe and not amazon.

 

check your account, https://www.account.adobe.com

chisukekihime
Participant
November 15, 2022

I gathered it might be since the email formatting is completely different. I also recently tried searching the web for answers but there is next to no info on this particular email. 

 

you mean this link?
Exclusive Training
Complete free Learn and Support tutorials for all your favorite products.

 

 

Definitely should change the password on my account then?

kglad
Community Expert
Community Expert
November 15, 2022

it's just a spam email.  they send 10 zillion of them figuring they'll hit a few hundred adobe subscribers or amazon users and then hoping the find a dozen or so naive enough to respond and maybe one they can extract money from.

 

at the end of the email is "Learn more", presumably about tls encryption.