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Participant
April 24, 2024
Answered

404 Page Trying to access apps.

I get this 404 page while trying to access my apps & services (see video attached). Also if someone has just the creative cloud download, that would help, since I can just download all my other apps from there.

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kglad
kgladCorrect answer
Community Expert
April 24, 2024

install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials>

if that fails, you probably have a corrupt user account. google your os and how to create a new one.

4 replies

Participant
April 24, 2024

You can go here instead of downloading the video: https://www.lgs.wtf/uploads/v/0424.mp4

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 24, 2024

install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials>

if that fails, you probably have a corrupt user account. google your os and how to create a new one.

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Participant
April 24, 2024

That worked, thanks so much!

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