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Participant
March 3, 2021
Question

6 number code

  • March 3, 2021
  • 4 replies
  • 229 views

when i type the 6 number code in to activate my account is wont work. i can't go to the next step or click enter. 

This topic has been closed for replies.

4 replies

Nancy OShea
Community Expert
Community Expert
March 4, 2021

Hi @Mende5E7B,

Serial numbers are not 6 digits.  They are 6 x 4  = 24 digits.

 

CS1, CS2 and CS3 can not be activated anymore.  Those servers were retired years ago.

That said, which product and version are you trying to activate?

 

Nancy O'Shea— Product User & Community Expert
Bernd Alheit
Community Expert
Community Expert
March 3, 2021

Is this the Adobe code for the verification?

John T Smith
Community Expert
Community Expert
March 3, 2021

Do NOT post an image that contains your code

 

A serial number is 6 groups of 4 numbers with no letters

 

Do you have a subscription and a redemption code?

Redemption Code https://helpx.adobe.com/download-install/kb/redemption-code-help.html

kglad
Community Expert
Community Expert
March 3, 2021

what are you trying to do?

what 6 digit code?

 

it will probably help to embed one or more screenshots: