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adrian5CC8
Participating Frequently
June 29, 2021
Answered

64bit version??

  • June 29, 2021
  • 1 reply
  • 378 views

Hi,

 

So, I had to reinstall my Adobe Actobrat DC and now I noticed that it only downloads/install the 32bit version, whatever I try.......how can I download and get back the 64 bit version?

 

Thank you!

A

This topic has been closed for replies.
Correct answer Ben M

What OS are you using?


If you are on a Mac then you should only be getting the 64-bit version as that is all that is available with the latest release.

 

If you have the Windows release, I believe it may still just be a 32-bit app that can run in 64-bit environments.  There is a KB article about the 64-bit version, but it says it will only work in certain regions.

 

https://helpx.adobe.com/acrobat/kb/download-64-bit-installer.html

1 reply

B
Community Expert
Ben MCommunity ExpertCorrect answer
Community Expert
June 29, 2021

What OS are you using?


If you are on a Mac then you should only be getting the 64-bit version as that is all that is available with the latest release.

 

If you have the Windows release, I believe it may still just be a 32-bit app that can run in 64-bit environments.  There is a KB article about the 64-bit version, but it says it will only work in certain regions.

 

https://helpx.adobe.com/acrobat/kb/download-64-bit-installer.html

A
adrian5CC8Author
Participating Frequently
June 29, 2021

I'm using windows 10.  I had the 64 bit version, until I had to reinstall windows. I'll try that link, thank you.

T
Test Screen Name
Legend
June 29, 2021

How long do you believe you have had the 64 bit version? Because actually most people have only ever had a 32-bit version. 64-bit is brand new and only in certain countries. It's just that the 32-bit version NOW SAYS SO that people assume it's a backwards step.

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