Participant

Answered

7 days trial

Forum|Forum|5 years ago
January 3, 2021
2 replies
478 views

Hello,

Just bought and paid for the Photography programm. Included: Lightroom, Lightroom Classic and Photoshop. Received the eMail with the three download links.

Why is Photoshop indicating in the upper right corner "7 days Trial. Buy now" ???

Regards,

Stefaan BOGAERT.

This topic has been closed for replies.

Correct answer Nancy OShea

Hi @Kopil5E39,

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you would like to use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Join the Creative Cloud free for 7 days. On the 8th day of service, your trial will convert to a paid plan unless you cancel it beforehand. Only paid plan members can continue using the software and services beyond 7 days.

===============

Download the 7 day trial:

https://helpx.adobe.com/download-install/using/download-install-trial.html

===============

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
IMPORTANT: Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

K

Kopil5E39

Participant

Hi

I also want to geta free 7 days trial but I don't know it provides all premium features in the trial or not. Because I want to design images for my new blog on embroidery machines.

Nancy OShea

Correct answer

Community Expert

Hi @Kopil5E39,

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you would like to use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Join the Creative Cloud free for 7 days. On the 8th day of service, your trial will convert to a paid plan unless you cancel it beforehand. Only paid plan members can continue using the software and services beyond 7 days.

===============

Download the 7 day trial:

https://helpx.adobe.com/download-install/using/download-install-trial.html

===============

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
IMPORTANT: Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

Nancy O'Shea— Product User & Community Expert

S

Stefaan5C62Author

Participant

It would be proof of fair business if Adobe would first inform buyers of the operating system's minimum requirements prior to installation and payment !! Even after the 7 days trial they still dare to propose to buy the system, although I have already paid !!!!!! I even did never ask for a trial !!

Dark regards,

Stefaan BOGAERT.

John Waller

Community Expert

Try https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

S

Stefaan5C62Author

Participant

Hello John,

Nothing helps.
I wonder why my Adobe Account on both HP Win10 and MacBook Air (two separate devices) indicate as “Activated Devices”: Temp’s MacBook !?!?
It should be nice that Adobe should solve this known bug themselves.

In the worst case: what is the procedure to stop my subscription ??

Stefaan BOGAERT

Sent from Mail for Windows 10

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