Wiped my MacDownloaded OS X Mavericks (10.9)Went to try and download Creative Cloud, but continued to recieve this error over and over and over and over (hours of trying to fix this issue)...Tried every single solution possible online, but no luck (Even called Adobe, but tech support couldn't solve this issue even though we were on the phone for 1 hour!)Can't download any Adobe programs and can't get my work done.How do I fix this? Please help...

J

Jeff Wattel

Participant

Question

A12E1 Fatal Error...

Forum|Forum|12 years ago
November 22, 2013
1 reply
358 views

Wiped my Mac
Downloaded OS X Mavericks (10.9)
Went to try and download Creative Cloud, but continued to recieve this error over and over and over and over (hours of trying to fix this issue)...
Tried every single solution possible online, but no luck (Even called Adobe, but tech support couldn't solve this issue even though we were on the phone for 1 hour!)
Can't download any Adobe programs and can't get my work done.
How do I fix this? Please help...

This topic has been closed for replies.

Jeffrey_A_Wright

Legend

Jeff Wattel to confirm have you tried the steps listed in

A12E1 error installing Creative Cloud products | CC - http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html?

J

Jeff WattelAuthor

Participant

I tried all of this, but it does not work. The error keeps popping up for me everytime I download Creative Cloud. It has been about a week, which I have no had access to any of the Adobe products that I am paying for...seems a bit unfair to be paying for something I can't even get access to.

Jeffrey_A_Wright

Legend

Jeff do you have a case number from your interaction with our support team which I can review?

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