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M
mttkng_
Participant
August 8, 2012
Answered

AAM reports app as “Installed” but it isn’t.

  • August 8, 2012
  • 1 reply
  • 617 views

I’n not exactly sure what went wrong but for some reason the installation of Flash Professional CS6 didn’t work. However, the Adobe Application Manager is reporting it as “installed”. Do I have any way of either re-installing or reseting the AAM so it reports it as needing installation? Rightly or wrongly I have since removed the “Adobe Flash CS6” folder that was created (it never contained anything more than a couple of folders and no app), but this made no difference.

System info: Mac OS X 10.8

Thanks.

This topic has been closed for replies.
Correct answer Mylenium

Run the Creative Suite Cleaner Tool, then reinstall.

Mylenium

1 reply

Mylenium
MyleniumCorrect answer
Legend
August 8, 2012

Run the Creative Suite Cleaner Tool, then reinstall.

Mylenium

M
mttkng_Author
Participant
August 8, 2012

Thanks. That sorted it (although it also removed Photoshop for some reason, while leaving InDesign and Illustrator alone, but I’ll just reinstall that too).

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