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January 24, 2021
Question

Able to install Photoshop but nothing else (Error code: 113)

  • January 24, 2021
  • 1 reply
  • 173 views

I recently reset my computer so I highly doubt I have any malware blocking my installation. 

 

The other day I tried to install Photoshop, and after I was hit with an installation error I clicked "try again" and it worked no problem. I thought it was odd, but I saw it worked so I didn't think much of it. Yesterday and today, I've been trying to install Premiere Pro and XD but after I get to 5-30% I'm hit with an installation error that says "Code 113" and it's labeled as a fatal error. 

 

I read through some of the forum posts and I see it has something to do with my internet connection to the Adobe servers. My question though is, why was I able to install Photoshop no problem, but it seems like I cannot install anything else. 

 

A few side notes:

1) My landlady is insane and "downgraded" our internet to something even worse than we had before. This is roughly when I started to have download issues.

2) I have checked my proxy settings and reset them

3) I have run a malware scan and nothing seems to be suspicious 

4) I sometimes get an installation error from downloading items off of Google Chrome. 

 

What can be done about this? Should I try downloading using a VPN?

 

Moved from Using the Community (which is about the forums) to the correct forum... Mod
To find a forum for your program please start at https://community.adobe.com/

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1 reply

kglad
Community Expert
Community Expert
January 24, 2021