Abobe Creative Cloud Student

Question

Hello guys,

I got an offer from the university that I enrolled in for Adobe Creative Cloud package for approximately USD 70.00 for a year.

They've sent me a zip file that's about 20 GB in size, however what's concerning is the fact, that in the installation notes, they ask me to stop my Internet connection and Anti-Virus. Can you please tell me if this is how you usually provide software to your students online.

I would really like to talk with someone from Adobe about this, but support is nonexistent for now.

Hope you can help.

Regards,

John T Smith · Accepted Answer

This is how Adobe worksDownload & Install instructions https://forums.adobe.com/thread/2003339-Mini-FAQ from staff member Jeff A Wright https://forums.adobe.com/thread/1146459-Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html-Membership questions and problems https://forums.adobe.com/thread/1146459Since you have a special offer from your University, you need to ask someone at the University

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded