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markc8366748
Participant
July 25, 2017
Answered

About verification Key mail question..

  • July 25, 2017
  • 2 replies
  • 232 views

Hi,

Could you help me to Search my verification Key information....

Because when i payment and finish the all product process, i don't receive the verification Key mail

...

so could you help me find my verification Key...or tell me how long can i receive the verification Key mail....

This topic has been closed for replies.
Correct answer Ned Murphy

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

2 replies

Ned Murphy
Ned MurphyCorrect answer
Legend
July 25, 2017

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

Ned Murphy
Legend
July 25, 2017

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

markc8366748
Participant
July 25, 2017

Hi,

Thanks for you reply and suggest....

But When i Click Link only community forums for me....

and i has check my product list , it is not any order show me....

so maybe the payment process has some problem....

i will try it again...

thans,

Mark