Access certain Adobe sites via expressVPN

Forum|Forum|7 months ago
June 14, 2025
2 replies
538 views

Hi, guys, it seems that there is not existing threads regarding this topic so here it goes:

I have been having on and off problems to access certain adobe sites when the expressVPN is turned on, specifically when I am on my mac. This happened consistently for adobe express until certain point (unfortunately, i don't remember what I did exactly to reverse the problem.) It also happend to adobe portfolio site which I just resolved hence this thread to share that particular solution.

My spec:

Macbook M1 Pro, Sequoia 15.5

Problem:

https://portfolio.adobe.com/ shows blank page when the ExpressVPN was turned on

Solution:

Switched ExpressVPN protocal to Lightway - TCP

Hope this helps,

Feature request

Nancy OShea

Community Expert

For best results, use a modern browser like Chrome, Firefox, or MS Edge that

a) accepts cookies,

b) doesn't block scripts,

c) doesn't have VPN enabled.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

there are many posts in the forums about problems with vpns and adobe. using google is the best way to search the forums.

LIDBKLYNAuthor

Participating Frequently

i searched the term 'ExpressVPN' here on adobe community and it turned out 3 results. I also googled the issue when i was trying to solve it for myself and didn't find any useful info online. This is why I took my time to share it here in hope that someone else might find it helpful. but anyway, if you have a link to the same issue and the solution, feel free to share and i can take down this post if it's not helpful

kglad

Community Expert

i doubt you have a vpn brand issue. ie, omit "expess" from the search.

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