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Accidentally Deleted All Adobe Files, how do I get my Adobe folders back?

Forum|Forum|7 years ago
August 12, 2018
1 reply
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Hello,

I was doing some computer organizing and accidentally deleted all of my adobe files, including installer, applications, etc. Unknowingly, I also emptied out my trash so when I went to check the trash bin, it was not there. I am trying to redownload any adobe apps/ creative cloud again but it still says that I already downloaded the applications and I just have to open them. How do I go about getting back all my adobe folders?

Creative Cloud

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Correct answer kglad

if you have cc version apps follow each step that you can:

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

Community Expert

Correct answer

Community Expert

if you have cc version apps follow each step that you can:

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

Participant

I have Adobe 7.0 and lost the images to the file foldes and workspace. How do I get the images back?

Test Screen Name

Legend

Gone. And you can't install Acrobat 7.0 any more any way. Gone gone.