Hi
I signed up for a school account and had no issues for a few days - Premiere Pro etc worked totally fine. Then suddenly I started getting verification code requests. So I started putting them in, but I kept erroring out. Creative Cloud also continued to "not connect to servers". Finally I reinstalled and now its treating my account as a trial. Any ideas?
Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
This part copied from Nancy_OShea
1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices