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May 17, 2013
Answered

ACR 6.5 for elements 9

  • May 17, 2013
  • 1 reply
  • 272 views

I have tried to install acr 6.5 from the "updates" button in Elements 9 but I get a message saying the server failed to connect. I have tried turning off my firewalls and repeat but I get the same error message. Next I went down the manual path and tried to download acr 6.5 from adobe website. After clicking on download file I eventually just get a Windows file screen with two yellow folders called "Meta-INF" and "Payload" and a third file called "adobepatchinstaller" but there are no instructions on what to do next? Can you help me please on why my "updates" request in elements 9 doesn't work and how I can get acr 6.5 installed on my elements 9 screen (what does this button look like). Many thanks.

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    Correct answer kglad

    download directly and install:  http://www.adobe.com/downloads/updates/

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    May 17, 2013

    download directly and install:  http://www.adobe.com/downloads/updates/