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harrye25643464
Participant
December 7, 2015
Question

acrobat 7, cs2 download error 404

  • December 7, 2015
  • 2 replies
  • 625 views

I had the acrobat 7.1 pro installed on my computer.  It was working fine until I tried using it today. A message popped up indicating that I needed to reactivate it. Tried everything without any luck.

I had a chat with an adobe agent who recommended that I remove my existing program and go to "https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html". When I clicked to download the CS2, Acrobat 7 program I got a error 404 massage.

If you click on it now you get this massage Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3.

Any ideas as to how I can retrieve my Acrobat 7, which may be old but it has all the features that I need.

    This topic has been closed for replies.

    2 replies

    lauraq76227261
    Participant
    January 20, 2018

    I had a person in Chat send me to this download page to reinstall and sure enough, have the links are dead. Nice.

    Ned Murphy
    Legend
    December 7, 2015

    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html

    Download Acrobat 7 and CS2 products

    harrye25643464
    Participant
    December 7, 2015

    Thanks for getting back to me Ned. Unfortunately when the program was downloading I encountered two error messages. Error 1310 and then error 1304.

    I could not get passed these and I had to abort.

    Ned Murphy
    Legend
    December 8, 2015

    Error 1310: Error writing to file: C:Config.Msi..." | CS4 products : http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html