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Participant
April 29, 2018
Answered

Acrobat 8 download and new SN

  • April 29, 2018
  • 2 replies
  • 6488 views

How do I get a new serial number and installer for Acrobat 8?

I have Acrobat 8 license.  I have new hard drive.   I see Acrobat 8 (and CS3) activation servers were retired.

Adobe says to get old SN and ask Adobe for 1.) a new SN; and 2.) new installer

from link:  Download Acrobat 8 and Acrobat 9

Receive a new serial number and installer  Get a new serial number and installer so you can reinstall Acrobat 8 successfully. These special versions do not require activation.

Correct answer kglad

That link was nested in link I had previously posted.

I did read info at link I posted (and your link)

I have an adobe ID.  Getting into Adobe does nothing to help with the problem - except point me here.

Here I am....


did you enter your acrobat 8 serial number and click submit?

2 replies

Participant
April 29, 2018

Problem solved.  Thanks Kglad.  

Since I have an ID, and was signed in aleady, when I click on Sign in, it skips sign in and took me to spot to input my old SN.  It gave me new one and gave me link to new installer.  

All set.  Thanks for the persistence Kglad.

kglad
Community Expert
Community Expert
April 30, 2018

you're welcome.

Participant
January 22, 2019

I bought Acrobat 8 software years ago working with my XP system.  Recently, you deactivate my software (Acrobate) and let me download an Akamai_NetSeession_installer.  The disappointment is the installer doesn't work on my PC, please let me know how to let my Acrobate work again for me.

kglad
Community Expert
Community Expert
April 29, 2018
Participant
April 29, 2018

Your link has same info on link I posted, but no help.   I still need new SN and installer. 

kglad
Community Expert
Community Expert
April 29, 2018

did you click that link?

did you read the info on that page?

in particular, did you see this?