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Participant
February 5, 2013
Answered

Acrobat 8 Pro Upgrade

  • February 5, 2013
  • 1 reply
  • 402 views

If I get an upgrade for my version 8 Acrobat Pro, does it confirm the original version from my installed licensed version or do I need my original CD?

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Correct answer John Waller

You don't need your original disk at all. Just your version 8 serial number.

If you install Acrobat XI upgrade on a computer with v.8 already installed then v.8 should be detected by the XI installer.

If you install Acrobat XI upgrade on a computer with no Adobe software installed then the installer will ask for the serial number of an earlier qualifying version. You enter your v.8 serial number and the XI upgrade installation will continue.

1 reply

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
February 5, 2013

You don't need your original disk at all. Just your version 8 serial number.

If you install Acrobat XI upgrade on a computer with v.8 already installed then v.8 should be detected by the XI installer.

If you install Acrobat XI upgrade on a computer with no Adobe software installed then the installer will ask for the serial number of an earlier qualifying version. You enter your v.8 serial number and the XI upgrade installation will continue.

Participant
February 5, 2013

thanks!!!