Acrobat broken on MACOS 10.15

Adobe Acrobat 2022.002 on mac os 10.15

it won't start !

i delete all preferences , and start again ... nothing !

I delete the app and download again...... nothing !

Please Help !

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Community Expert

Have you tried a fresh user account to rule out user account corruption in the OS?

Community Expert

never delete any adobe app. properly uninstall.

at this point, try:

properly uninstall acrobat dc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud

if you're unable to download the cc desktop app at this stage, use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

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if that fails, how many other cc programs are installed on your computer?

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