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Renee Keel
Participating Frequently
May 18, 2021
Question

Acrobat DC - Error Code 101 When Trying to Install

  • May 18, 2021
  • 1 reply
  • 1472 views

I am unable to install Acrobat DC, Each time I retry, installatio fails after about 3%. I have had continual problems with the CC apps for some time. I cannot Launch Lightroom Classic at all (so have subsequently deleted it), and Photoshop only opens if I right click the desktop icon and Run as Administrator.

 

Help?

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1 reply

kglad
Community Expert
Community Expert
May 18, 2021

if you have a subscription, install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

 

if you are using the cc desktop app, what version is it and what os version are you using?