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solécos24846092
Participant
September 2, 2015
Question

Acrobat DC Pro serial number

  • September 2, 2015
  • 2 replies
  • 2983 views

I have purchased the Acrobat Pro DC on 21st of july 2015.My order number is <removed by moderator>. I cannot install the program because I have no serial number. Could you give me this number?

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    2 replies

    Atul_Saini
    Legend
    September 2, 2015

    We have checked the details of your order, you have a subscription for Acrobat Pro. Please try to install it using Creative Cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html

    Please use correct Adobe Id to sign in to Creative Cloud. You may use https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    kglad
    Community Expert
    Community Expert
    September 2, 2015

    contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html