Acrobat Pro 2017 Perpetual License - Activation Limit Reached Error After Motherboard Replacement

Hello,

I am experiencing an "Activation Limit Reached" error with my Adobe Acrobat Pro 2017 (perpetual license).

Recently, the motherboard on my computer burned out and had to be replaced. Because of this hardware failure, I was unable to open Acrobat and manually deactivate the software before the repair.

Now, after reinstalling the software on the same computer (with the new motherboard), the Adobe activation server flags it as a new device and states that the serial number is already in use by the maximum allowed number of computers. I only use this software on this single machine.

Since my online Adobe Account profile does not list legacy perpetual activations under "Activated devices", I cannot deactivate the old hardware signature myself.

Could an Adobe staff member please contact me via Direct Message so I can provide my serial number and account details to have the activation counter reset?

Thank you in advance for your assistance.