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Participant
April 12, 2012
Question

Acrobat Pro 9.5.1. update problem

  • April 12, 2012
  • 2 replies
  • 1837 views

I can not install Acrobat Pro 9.5.1 update.

Constant error occurs.

OSX 10.7.3. Adobe CS5.

Help.

    This topic has been closed for replies.

    2 replies

    Arpit Kapoor
    Participating Frequently
    April 13, 2012

    After you remove acrobat, Try booting your mahcine in Safe Boot mode first and then enable the root user and try to install Acrobat 9 followed by its updates.

    Start in Safe Boot mode | Mac OS X : http://helpx.adobe.com/x-productkb/global/start-safe-boot-mode-mac.html

    Enable Root user : http://support.apple.com/kb/ht1528

    Hope that Helps.

    Cheers!!

    Arpit

    Inspiring
    April 12, 2012

    The only solution for it is to

    1) Uninstall Acrobat

    2) Re-install the acrobat using new user account

    3) Then update it.

    however this are link for your help:-

    http://forums.adobe.com/thread/674762?tstart=1

    http://helpx.adobe.com/acrobat/kb/troubleshoot-update-errors-acrobat-reader.html