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Participant
September 25, 2015
Answered

Acrobat Standard DC not available to download

  • September 25, 2015
  • 2 replies
  • 2569 views

I purchased Acrobat Standard DC subscription yesterday, and I have been unable to download it.  Every time I click the link, I get a message that the website is unavailable and to check back in a few minutes.  It's been 24 hours, and still not available.  How do I get this downloaded?

    This topic has been closed for replies.
    Correct answer Anubha Goel

    Hi anne-sk,

    We're sorry that RahulTyagi4you gave you the download link for the classic version which requires a license number.

    As you have purchased a subscription, please uninstall the software and then install it again using your Creative Cloud app.

    Regards,

    Anubha

    2 replies

    Anubha Goel
    Anubha GoelCorrect answer
    Participating Frequently
    September 29, 2015

    Hi anne-sk,

    We're sorry that RahulTyagi4you gave you the download link for the classic version which requires a license number.

    As you have purchased a subscription, please uninstall the software and then install it again using your Creative Cloud app.

    Regards,

    Anubha

    RahulTyagi_
    Participating Frequently
    September 25, 2015

    Hi Anne,

    Please try downloading using the following Link : http://trials3.adobe.com/AdobeProducts/APRO/Acrobat_HelpX/win32/Acrobat_2015_Web_WWMUI.exe

    Regards,
    Rahul

    anne-skAuthor
    Participant
    September 25, 2015

    Rahul,

    That link didn’t work—error says I don’t have permissions

    Anne King

    Corporate Accountant

    Service King Collision Repair Centers

    469-330-1702 (Direct)

    www.ServiceKing.com<http://www.serviceking.com>

    RahulTyagi_
    Participating Frequently
    September 25, 2015

    Hi Anne,

    Please try again using the following Link : Download Adobe Acrobat products | Standard, Pro | DC, XI, X

    Regards,
    Rahul