Acrobat will not download to iMac

Question

I uninstalled Acrobat because yesterday it crashed several times when I did not have a PDF open. I am getting error code 136.

magentaLisa · Accepted Answer

The issue is resolved. When i restarted again, Acrobat was installed and functioning properly.

Yes, my computer meets the required standards. This was not a first time install.

Yes, I'm the administrator of my computer.

The CC Desktop App has been on my computer for a long time.

Nancy OShea · Answer

Error 136 usually means there's a problem with system registry files.

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html

Are you sure your computer meets or exceeds the system requirements to run the latest Creative Cloud desktop app and all the other apps you intend to use?

https://helpx.adobe.com/creative-cloud/system-requirements.html

Does your computer user profile have full administrative level permissions to install software?

How to install CC Desktop App

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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