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kencharles
Participant
May 11, 2014
Question

Acrobat X Pro "Invalid Serial Number" error

  • May 11, 2014
  • 1 reply
  • 2544 views

When installing Acrobat X Pro I keep getting "Invalid Serial Number" error when using the number from the box. What is wrong?

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    1 reply

    Ned Murphy
    Ned Murphy
    Legend
    May 11, 2014

    Error "The serial number is not valid for this product" | Creative Suite

    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

    To locate the serial number:

    ----------------------------

    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

    If all else fails, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.  Here is a link to a page with options to help make contact:

    http://www.adobe.com/support/download-install/supportinfo/

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