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David G Horton
Participant
October 15, 2013
Answered

Acrobat XI Pro CC Software Agreement Issue

  • October 15, 2013
  • 1 reply
  • 383 views

I have repeatedly attempted to load Acrobat XI CC from online. While the download of the software works and the Acrobat launches then promtly shuts down, the software agreement

comes up with a blank box. The header is ther, the box is there and the Quit and Accept buttons are there. There is no way to accept and move on to use the software. When the cursor is moved over

the text box, the text tool is visable. SYSTEM OSX 10.7.5 MACPRO, 16GB RAM, TONS OF HD SPACE.

HELP!!!!

    This topic has been closed for replies.
    Correct answer Rave

    Hi David,

    This is a known issue with Acrobat on Mac.

    Please follow the steps mentioned in the KB : http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html

    1 reply

    Rave
    RaveCorrect answer
    Participating Frequently
    October 15, 2013

    Hi David,

    This is a known issue with Acrobat on Mac.

    Please follow the steps mentioned in the KB : http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html

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