Acrobat XI Pro with CS 6 Cloud Subscription

Question

Just joined the Cloud with CS6 subscription. I downloaded Acrobat XI Pro but it's the standand version.How do I get the Professional version? It is suppose to be part of the subcription.

Jeffrey_A_Wright · Answer

How did you install the software? Did you follow the steps listed at http://forums.adobe.com/message/4396277#4396277?tstart=0?

If so please try opening one of your other Adobe Creative Applications, such as Photoshop, and choosing Help>Deactivate. Once deactivated reopen the program and choose the License this Software option. You will then want to enter the Adobe ID tied to your Creative Cloud subscription.

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