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A
Anonymous
November 14, 2014
Answered

Acrobat XI quit working. I uninstalled it then went to Creative Cloud to reinstall CC failed to reinstall Error code 50 help

  • November 14, 2014
  • 1 reply
  • 269 views

Acrobat XI quit working.  I uninstalled it then went to Creative Cloud to reinstall CC failed to reinstall Error code 50  help

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Correct answer

W. Mercer Dye the steps are offered in the document referenced in message #1.  If you are on a managed network then please make sure to involve your I.T. department


Thanks for your help.  I finally just called Adobe and they fixed it

quickly by doing stuff that was clearly over this old man's head.

W. Mercer Dye

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On Mon, Nov 17, 2014 at 10:51 AM, Jeff A Wright <forums_noreply@adobe.com>

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
November 14, 2014

Moving this discussion to the Creative Cloud Download & Install forum.

WMDATL please utilize the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to resolve the Error 50 you are experiencing in the Creative Cloud Desktop application.

A
Anonymous
November 14, 2014

Thank you.  I did use the cleaner after all Adobe products were

uninstalled.  Still no luck re-installing Creative Cloud.  This happened

once before and Adobe finally had to fix it.  Thanks for your help.  Have a

great weekend.

W. Mercer Dye

DYE AVIATION FACILITY ARCHITECTURE LLC.

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On Fri, Nov 14, 2014 at 5:06 PM, Jeff A Wright <forums_noreply@adobe.com>

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
November 14, 2014

W. Mercer Dye have you also implemented solution 3 and created a new local administrator account?

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