Skip to main content
Charbel T
Charbel T
Participant
August 20, 2014
Answered

Activating Creative Cloud membership Indesign using OSX

  • August 20, 2014
  • 1 reply
  • 739 views

Hello,

I have a problem with using my "Creative Cloud for teams (one year membership)". I have an Adobe Indesign CC subscription, and every time i log using my email in Adobe Indesign CC 2014 i get the Continue on Trial or the enter serial number for activation and i do not have a serial number only a subscription on my email account. I am currently using OSX 10.8. 

Thank You

This topic has been closed for replies.
Correct answer iAnkitkhurana

Hello Charbel T,

Everything looks fine on your account, please check and edit the hosts file if required:

NOTE: You may have to disable you security software to modify your hosts file.


Mac OS

Log in as an administrator to edit the hosts file in Mac OS.

  1. In a Finder window, choose Go > Go To Folder.
  2. Type /etc.
  3. Select the hosts file and open it.
  4. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
  5. Search the hosts file for entries that reference activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
  6. Save and close the file.

1 reply

iAnkitkhurana
Adobe Employee
iAnkitkhuranaCorrect answer
Adobe Employee
August 20, 2014

Hello Charbel T,

Everything looks fine on your account, please check and edit the hosts file if required:

NOTE: You may have to disable you security software to modify your hosts file.


Mac OS

Log in as an administrator to edit the hosts file in Mac OS.

  1. In a Finder window, choose Go > Go To Folder.
  2. Type /etc.
  3. Select the hosts file and open it.
  4. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
  5. Search the hosts file for entries that reference activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
  6. Save and close the file.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices