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SFL46
Known Participant
June 3, 2012
Question

Activating second install of a creative cloud application

  • June 3, 2012
  • 2 replies
  • 943 views

I have a membership in creative cloud.  I installed several apps on the main machine, including photoshop.  When I repeated the steps on the second machine to install photoshop only (only one version will be used at a time), it is activated as a trial. How do I correct this?

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    2 replies

    S
    SFL46Author
    Known Participant
    June 5, 2012

    Yes.  The only way to download the app from creative cloud is by logging in first, from what I see.

    The download worked and the Adobe application manager displayed a message that activation was successful.  However, the next time I tried to start the software, it reported 00 days left on the trial.  I went through the "license this software button, logged in again.  I was allowed to run the application.  The next time, it displayed 30 day on the trial, but I had to use the license button again.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    June 5, 2012

    Sounds like a permission issue with your current user account being unable to write the appropriate licensing information.  I would recommend utilizing the license this software option in a newly created local administrator account.  You can then test to see if you are observing the same behavior in this new user account.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    June 4, 2012

    Did you sign into the Adobe Application Manager with the Adobe ID tied to your Creative Cloud account?

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