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Participant
August 11, 2021
Question

Activation

  • August 11, 2021
  • 2 replies
  • 109 views

I am having trouble activating my Adobe.  When I ring the numbers fot Australi the 1800 says it is wrong and the other landline numbers says there is no one there.  I need help

 

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2 replies

LinSims
Community Expert
Community Expert
August 11, 2021

Adobe generally recommends trying the Chat option first, because that allows the CSRs the option to connect with your computer to troubleshoot. 

 

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.



If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

John Waller
Community Expert
Community Expert
August 11, 2021

Activating which Adobe product and version exactly?