I am trying to activate my software for CS3 web premium. I entered the serial number, but did not have my previous version upgrade number. Adobe does not have it in file either, but used a secret hack challenge/response to bypass that and take me to the activation screen. Then the activation failed with error code 194:3 They told me to come here for help.
HEEELLPPPPPPPPP
I NEED to get this software running. What do I do now ??? What does this error code mean ?
Bob I don't have easy access to Windows XP. At minimum I would recommend removing C:\Program Files\Common Files\Adobe\ prior to trying to reinstall again. I was able to find Remove Creative Suite 3 and CS3 products but it discusses the process which you have already utilized.
The only other suggestion I have would be to try installing a newly created local Administrator account. You can find more details at https://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account-1.html.
Well I think I am running now. Thanks for all your help. I am not sure what did it though.
I deleted EVERYTHING as we discussed.
I also reinstalled it under a new admin account.
But then I needed to contact customer support for help bypassing the upgrade serial number issue again. And they gave me a new serial number instead.
So it could have been any of those three things that got me working. Thanks for your help.
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