activation help

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I purchased Photoshop 2026 from Staples and was given a 24 alphabet redemption code. How do I activate this on Adobe.

Activation

Peru BobCorrect answer

Community Expert

It's not a six digit number. It's six groups of four numbers.

A

ann_3637Author

Participant

I did get the answer both from Staples and from this community. The trick is to type in 4 symbols into each of the six spaces. The helpful woman at Staples rolled her eyes at this--as did I. Thanks everyone.

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kglad

Community Expert

yes, again it's 6 groups of 4 characters.

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ann_3637Author

Participant

I can easily get to that site which asks for a 6 digit number--but I have a 12 character code and can't figure out how to get the 6 digit number.

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kglad

Community Expert

https://helpx.adobe.com/download-install/apps/licensing-activation/serial-number-redemption-code/redeem-code-adobe-account.html?linkId=100000373713969

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kglad

Community Expert

go to https://redeem.adobe.com and enter your redemption code for adobe.

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