Activation license creative cloud

I activated user root, and i removed and reactivated the license.

It does not work, always trial version, it's very weard.

you still have not answered my question? Have you tried running the license file from the hidden admin?

No it's just for team licenses not device ones .

Hi,

Have you tested from the hidden Admin ?

Nominative doesn't mean "just one Adobe application" it means that the activation is done for each license by a different email address .

You have device licenses and you when you create a license pack (normally it's not necessary) you need to choose Creative cloud All Apps in the pool list ( I imagine you already did that ) .

We have 2 types of possible packages to create :

-License per devices (include all applications + license)

or

-Nominative license (just one Adobe application)

I chose "License per device" with Creative Cloud All Apps.

Normally, you have install the pack and the license is activated by itself.

But i'm always with the trial version.

And like i said, i also created a license pack (normally it's not necessary)

I used "RemoveVolumeSerial" and to activate it ,use "AdobeSerialization"   --> not working

any ideas ?

Hi ,

I imagine that you created one license pack per application ( one for the full cloud + 1 for Indesign and 1 for Illustrator ) .

If it's the case ,i can't see any issue except a permissions issue .Have you tried from the hidden root ?

You can see I still have 2 licenses

And for the license, i already did it, remove and activation. It doesn't work.

I called Adobe support and we didn't find the solution with them.

Normally an expert should contact me.

But if you have any solutions, tell me please.

Hi ,

Where do you see that you still have 2 available licenses ?

If it doesn't work with your package ,try creating a pack license to remove the activation and activate again .

To remove the license ,use "RemoveVolumeSerial" and to activate it ,use "AdobeSerialization" :

https://helpx.adobe.com/enterprise/package/help/create-license-file.html

If it doesn't work,try to run the license file from the root .

Regards,